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Careers

Content Writer/ English and Arabic

Job description:

Full time Content Writer urgently required for an online retail company based in Dubai.

  • Assist the Content Team in creating daily content for the site
  • Editing and quality control of all text and graphical elements
  • Managing daily uploads to the site
  • Directing, managing, and supervising a team of Arabic translators on a daily basis
  • Following up daily with overseas vendors to manage work-flow
  • Managing and editing uploaded items on the website for both English and Arabic
  • Translate banners and social media posts to Arabic

Must haves:

  • Excellent English and Arabic communication skills, both written and verbal
  • Computer skills - MS Office
  • Interest in merchandising function
  • Interest in fashion
  • Attention to detail
  • Strong planning, organizational, multi-tasking skills
  • Ability to prioritize
  • Ability to work under pressure and meet deadlines



Customer Service Associate (Arabic mandatory)

Job description:

Be a part of the online Customer Service Team at The Luxury Closet to assist clients in purchases and sales of their luxury fashion items. Serve as an advocate to engage customers and deliver happiness.

  • Assist the Customer Service team and be the point of contact for customers
  • Provide an exceptional level of telephone and email support
  • Assist walk-in clients with purchases
  • Manage the live chat function on the site to assist customers in real time
  • Manage orders and returns of items
  • Maintain a seamless flow of communication with multiple departments

Must haves:

  • Experience in a similar position
  • Excellent English and Arabic communication skills, both written and verbal
  • Professional personal appearance
  • Attention to detail
  • Ability to prioritise and multi-task
  • Pro-active service delivery attitude, willingness to stretch and do whatever is required with a hands-on approach
  • MS Office expertise: Word and Excel



Junior Business Analyst (position based in New Delhi/ India)

Job description:

  • Partner closely with all the different departments to identify areas for optimisation, and develop actionable recommendations to drive business growth
  • Run weekly trade reports on a category, brand and collection basis
  • Create, manage, and maintain critical KPIs and dashboards for the merchandise team
  • Analyse the Sales and Product offer

Requirements:

  • 2-3 years Business Analysis experience
  • Excellent communication skills (written and verbal)
  • Significant analytical experience and computer proficiency with programs like MS Excel and/or Access are essential
  • Organisation
  • Creative problem-solving
  • Continuous improvement mentality



VIP Concierge

Job description:

The Luxury Closet is looking for entrepreneurial individuals who have the ability to work with very VIP clientele, provide a luxury service and have a passion for luxury products. The VIP Clients Concierge will focus exclusively on new business that offers free White Glove Consignment service for the GCC largest marketplace for pre-owned luxury items.

  • Prospecting existing connections and developing connections with new consignors. These contacts include stylists, personal shoppers, boutique owners, sales associates, and very rich individual consignors.
  • Meet with consignors in their home to procure their luxury merchandise.
  • Develop and maintain relationships with existing consigners to increase business.
  • Maintain a seamless flow of communication with multiple departments including merchandising, accounting, customer service.
  • Achieve the monthly consignment targets for your geographic market.
  • Develop and implement action plans to continually increase consignment with The Luxury Closet.

Must haves:

  • A very strong network of professional or personal contacts in the fashion and luxury industry in GCC
  • 2-3 years work experience in business development, personal shopper or dealing with VVIP clientele
  • Leadership, Luxury Presentation, Entrepreneurship
  • Ability to work under pressure and exceed targets
  • Deep knowledge of multiple luxury brands
  • Pro-active service delivery attitude - willingness to stretch and do whatever is required with a hands-on approach
  • Ability to work under pressure
  • MS Office expertise: Word and Excel
  • Extremely reliable and trustworthy
  • Ability to work evenings and weekends when needed to accommodate the clients request for an appointment



Authenticator for Luxury Brands - Ready To Wear

Job description:

Assist the Buying team in the authentication of Ready To Wear and in building authentication guides per brands and styles.

  • Review all incoming items according to set guidelines to determine authenticity
  • Inspect conditions, measure and tag items
  • Assist the buying team in handling client requests about authentication
  • Constantly refresh database for authentication per brands
  • Maintain a seamless flow of communication with multiple departments including photography, web content and customer service

Must haves:

  • At least 3 years experience in Sales or Manufacturing of high end clothing
  • Excellent English communication skills, both written and verbal
  • Attention to detail
  • Multi-tasking skills
  • Pro-active service delivery attitude - willingness to stretch and do whatever is required with a hands-on approach
  • Ability to work under pressure
  • MS Office expertise: Word and Excel
  • Extremely reliable and trustworthy



Internship

We are always happy to welcome interns who are looking for good quality work experience in a rapidly growing e-commerce business. We have various projects in multiple departments where we require interns to assist us. If this interests you, please send your CV to jobs@theluxurycloset.com.




Please send your CV to jobs@theluxurycloset.com